Brief: I am re-doing my kitchen in a country style and I am interested in your herb tiles - the 2 -1C to 2 -15 C range.

I would like to know how much each herb tile costs, and also how much matching plain tiles would cost - the background seems to be an ivory / cream colour, which would suit my kitchen.

Lastly, what is the difference between the 2 - 1C to 2 - 15 C range and the herb tiles on sale? Is it that the sale items are on a crackled background? Is there a plain crackled tile to go with them and how much would that be?

Lastly, I am in Cape Town. How do I get delivery of the tiles from you? Where are you? Do you deliver?

Looking forward to hearing from you,

Regards
Diane Korber

Gerrit: Thank you for the enquiry, Diane.

We are situated in Hermanus and could deliver to you.

What is the diameters of the area that you plan to tile? 

All our work is customized and the tiles that you view on the websites are surplus tiles from various projects. The reason that there are such a variety is that we do not manufacture fixed lines, but we must over-produce by a substantial amount to ensure successful delivery  - especially with short deadlines.

Colour Herbs hand painted on hand cast tiles:

• I do have unlisted stock available in the 2-1c – 2-15c range. The images will be 265 less 50% discount =  R132.50 incl. VAT and I have approximately 55 in stock with various herbs. The plain tiles to blend with these will cost 37.1 less 50% = R18.55 – I have some in stock but will make extra at the same price, if you need more.

• There is stock in blue hand painted herb images as well but without the crackle. Same price offered as with above.

Blue hand painted Herbs on hand pressed tiles:

• If I understand correctly then you refer to the plain crackled tiles – 68 in stock at R27.50 as a special May 2012 offer or these 180 plain crackle - 180 in stock at R20 as a special May 2012 offer – these tiles are slightly more curved than the option above.
• There are +/- 22 images( 265 less 50% = R132.50) in stock

You can place a custom order at our standard prices as well. We shall make extra tiles for the options above at the discounted prices.

Gerrit: I shall be in CT in the net day or two and can meet you with samples.

Diane: Thank you so much for your prompt reply.

It would be great to meet up with you in Cape Town and view samples. I could also show you 3d drawings of the kitchen design and show you the kitchen space - still a shell at the moment. 

I will ask the cupbaord designed to send me the measurements for the tile spaces.

Gerrit: It is a pleasure, Diane

Thank you for the drawings. I shall ask my designer to look at it and suggest some ideas.

Be so kind to forward the address in the meantime so that I can plan my schedule for CT. I shall confirm a date soon and will phone to arrange a time.

Diane: The only time I could see you this week would be Friday morning some time. Otherwise it will have to be next week.

Diane: I hope you are well.

I was wondering how you guys are going with my herb tiles for my kitchen?

I would need to have the tiles by the last week in May, so time is moving along. Are you in a position to show me anything yet?

Gerrit: Your mail arrived just as I was planning to send an e-mail to let you know that we are commencing with work on your kitchen!

We are finishing the big restaurant contract I told you about this weekend on the 15th. Your project is logged for the 16th but Gillian will be commencing scale drawings tomorrow. The artwork and layouts will be visualized next week. Your order is booked so do not worry as it is your turn to receive priority – and last week of May is ample time.

I shall forward some initial drawings mid to late next week.

Gerrit: Gillian provided the layout for the singular 100 x 100mm wal and the artwork for the stove wall.

We decided not to use different sized tiles or the bigger image with the small herbs and rather opted for the layout presented, it is calmer and is not distracting from the main artwork at the stove. She replicated one image for the layout, but the final installation will have various herbs as discussed.

You are welcome to provide feedback as Gillian still plan some changes. I shall process the quote as soon as we finalize the lay-out and artwork.

Did the courier collect the books today? – will discuss the final images and words later.

Diane: I love the herb tiles above the sink and stove. I think they are perhaps just a bit sparse above the stove near the top - there could maybe be one or two more up there.

For the area with the herb pots: I love the herb pots, but I do not want the columns or the landscape in the background (I am having a mural painted in the stairwell of the house with columns and landscape, and it will be too much.)

What I would like is to have the pots sitting on a "wall" with a "window sill". This will elevate them above the working top, so they will be more visible and will not be covered up by bottles and appliances etc on the work top.

I think the "wall" should be high enough to cover up the two electric plugs, and then the window sill with the herb pots could sit just above the plugs. The feeling of depth is already created by the two little side cupboards on either side of the work top, so the window sill can just run right across the horizontal space and you could maybe think about adding one more herb pot - so there are 5. (I always like groupings with odd numbers!!!)

The "wall" under the window sill could be painted like stone tiles, and the window sill in stone colour as well. So basically you have the suggestion of an old stone tile wall and a tiled window sill and then the five herb pots sitting on the window sill.

Perhaps what one could do to further the impression of looking out window is to paint all the tiles above the window sill and behind the herb pots a very pale blue, to create the illusion of sky. (You have the blue colour of the wall unit - liberty blue - to get an idea of the shade) - but it should be very pale - a pale blue sky background - almost like a watercolour.

Let me know what you think, and if it can be done.

Gerrit: Thanks for the prompt response Diane. The suggestions will be implemented and can be done – a day or two.
The books arrived safely – thank you.

Diane: Great, thanks Gerrit. Thanks for the great service.

Gerrit: Gillian reworked the stove lay-out – please feel free to request other changes.
Be so kind to high-light the preferred wording for the singular herb artworks.
Please Let me know if these lay-outs are close to what you envisage, if positive I shall forward the quote a.s.a.p.

Diane: After all the mishaps, here, at last, is my list of herb names. I had to redo it as i completely lost the one I sent you last week. I must have deleted something permanently!

I have included lots of names as I cannot remember what ehrbs we decided on. You don't have to paint all these tiles - I just thought I would include all the names I ilke in case they are actually on the list of herbs we decided on when we met.If there are any herbs names I have missed, just let me know and I will choose a translation.

I love the layout. the onyl things I suggest is that the blue sky backgournd to the herb pots be even more muted - just barely blue, otherwise it overpowers the lovely stone clour of the stone window sill - which I absolutely love, by the way.

Could you please email me to acknowledge receipt of this email?

Gerrit: Diane, thank you for the opportunity to quote.

Notes:

Re: Wall with individual herbs and words.

• Colour: Natural background as discussed.
• Herbs and lavender: As discussed and some extra follow-up regarding the lavender images will follow.
• Would you like words to be used with the lavender images?
• Due to Hele struggling to source good quality and detailed images I may drop in to collect your book on Lavender as well, possibly tomorrow if you decide to proceed.

Re: Mural

• Layout: Similar to water colour on lay-out.
• Perspective: The drawings regarding the POTS will be changed slightly.
• Colours: Sky will be closer to the natural background as with above with a touch of the blue.

Delivery:
Estimated for completion in the last week of May. The singular tiles could possibly be delivered earlier. 
Your order stands next in line and both Gillian and Hele’ can commence immediately.

Diane: Sorry for the delay in responding - I have been juggling too many balls in the air!

Due to budgetary constraints I have had to choose to leave out the mural with the herb pots. I want to go with the herb tiles and natural square tiles, and I would like you to modify your quote to include herb tiles and natural tiles in the space where the herb pots mural was going to be.

Please let me know what deposit you want and I will sort that out for you soonest.

I would like the herb names and lavender names to be used with the herb and lavender images.

You are welcome to come and borrow any of my gardening books which might help you.

Gerrit: Diane, thank you for the order.

I attach the revised drawings and quote. Full payment confirms order. 

If it helps with the mural, we shall reduce the price on the first quote to R27500incl. The only terms will be that the mural will be delivered to fit the outside dimensions and that you will accept the risk that the mural may contain defects – such as a crack. I expect it to be perfect, but if I do not mention it then it will happen – Mr. Murphy’s L.a.w.! The original price includes a panel pre-cut to fit and with no cracks but with the reduced mural the installer will need to cut the tiles to fit around the switches. Gillian’s labour rate has been reduced as well.

I shall be in CT early next week and will drop in to collect the Lavender Book.

Diane: I am very happy with the herb tiles on both walls. Please do proceed.

• Can you please send me the bank details of where payment is to be made?
• Can you also please tell me when the tiles will be ready?
• Lastly, can you refer me to the tiler you recommend to install? I want to use your person as this is a specialised job.

When you come to Cape Town to collect the book, it would be great if you could show me some samples of the herb tiles with names painted on if you have any lying around.

Gerrit: Thank you for the order, Diane.

The bank details are on the quote, right at the bottom.

Delivery: Our aim is to have it completed before the end of the month.

Installation: I shall forward the sketches of the lay-out to Peter von Copenhagen with your contact details so that he can quote you.

I shall forward images of hand painted tiles Hele will paint for your order and for you to commend on – probably by Wednesday.


I shall collect the book on Wednesday and may have a sample of one of your herbs ready.

Diane: Thanks alot Gerrit. i am very excited to see the tiles tommorow when Peter brings them.

I will be in touch - and you would be welcome to come and photograph once the kitchen is all finished.

Diane: Just wanted to let you know that the tiles are MAGNIFICENT!!!!!!! I had such fun playing with the layout and personalising it - random yet with form and flow.

We are not yet moved in upstairs, but when we are I will let you know to come and photograph. (Joiners are still busy in the kitchen).

I am SO DELIGHTED with Hele's herbs that I am going to ask you guys to make me an oval ceramic platter with herbs painted on it - a decorative platter to go in the top shelf of my new Welsh dresser. Please comliment her adn thank her for me - it is like a dream come true - just what I wanted!!

And Peter did a great job.

Thank you so much.

Will be in touch,